New Product - Sleeping Pads

[Chris Geiger]

We love to drive on the rocks be when it comes to camping out, we prefer a little space between us and the hard stuff. When we camp out, we use Trail-Gear camping pads under our sleeping bags. You have seen these same camping pads in stores for twice the price. Each pad includes a stuff bag for easy storage. Sizes listed below indicate sleeping area. Actual overall size is slightly larger.

Trail-Gear recommended heavy weight 1.5" thick camping pads:
77" X 25" X 1.5", Big Boy, $39,
77" X 57" X 1.5", Double Wide (sleeps two adults), $69
Inflatable Pillow, $6

Ultra light weight pads, 3/4" thick, great for backpacking:
45" X 18" X 3/4", $24
61" X 18" X 3/4", $30
69" X 18" X 3/4", $35

http://www.trail-gear.com/images/pad-225.jpg
http://www.trail-gear.com/images/pillow-225.jpg

[Hyena]

sweet, my last one fell out the back of my truck while wheeling. i just might be ordering one in the next couple days.

[Chris Geiger]

You will like these, great pad at a great price. I've been using some test samples for the past couple of trips and I am really happy with them.

[cheap sunglasses]

Nice to see trail gear is continuing to keep the products diverse.

That pillow doesnt look too comfy though, you been using that too Chris?

[Chris Geiger]

Nice to see trail gear is continuing to keep the products diverse.

That pillow doesnt look too comfy though, you been using that too Chris?

Actually yes I have been using it. At home I like a big fluffy queen size pillow to sleep with. It's not all that practical to bring such a large pillow with me as it is nearly the size of my sleeping bag! For years I would just stuff a jacket into the bag that the sleeping bag was in and use that as a pillow.

This inflatable pillow is not as nice as a home style pillow but it does work and it rolls up very tight. It's easy to pack inside my sleeping bag when it is deflated. For the photo I show it fully inflated. When I use mine I have about 1/2 that much air in it.

[HenryJ]

I didn't even know there was a double pad available, so when I found them on Trail-gear I ordered one to replace the two singles we use camping.

The order arrived quickly, however the wrong pad was shipped. I received a single instead of the double that was ordered and paid for.

I emailed sales , and Joseph Garcia. No response in the last 24 hours.
So today I emailed the sales manager, with a carbon copy to the two other email addresses.

Any other suggestions on how to get the pad I ordered?

[Chris Geiger]

Just to verify this is the order we are talking about...

>Order ID: 14932918
>Date: Sunday, September 24, 2006. 6:57:19 PM.
>
>
>Name: Brule Lehman
>Company: Hotrodder's Garage
>Address1: 501 Onion Ave
>Address2:
>City: Ontario
>State: OR
>Zip/Postcode: 97914
>Country: United States

>Work Phone: 541-889-7373

>Sleeping Pad, 77' X 57' X 1.5', Double Wide, 160016 ($69.00) X 1 =
$69.00

John attempted to reply to your email but received this message...

Your message did not reach some or all of the intended recipients.

Subject: RE: Wrong item shipped

Sent: 9/28/2006 4:22 PM

The following recipient(s) could not be reached:

Brule on 9/28/2006 4:22 PM

There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.


I am sorry this has happened. A new pad was sent out to you and a voice message was left for you on the phone number provided. We are also trying to send you a message via a different email account, you should have received that email this morning.

[HenryJ]

Just to verify this is the order we are talking about...

>Order ID: 14932918
>Date: Sunday, September 24, 2006. 6:57:19 PM.
>
>
>Name: Brule Lehman
>Company: Hotrodder's Garage
>Address1: 501 Onion Ave
>Address2:
>City: Ontario
>State: OR
>Zip/Postcode: 97914Yes that is the one :D

I am sorry this has happened. A new pad was sent out to you and a voice message was left for you on the phone number provided. We are also trying to send you a message via a different email account, you should have received that email this morning.I just checked and did receive that email.
THANK YOU!
That was beyond what was required and I appreciate the gesture. It will not go un rewarded as I am a member of several 4x4 forums as well as an administrator for S-10CREWCAB.COM. I will spread the word that customer service is alive and well.

Thanx, Brule (aka HenryJ)

BTW, for those who are a little unfamiliar with the internet a customer service page with links to this forum might be very helpful, as this was an effective solution.

EDIT: The correct pad arrived today! and with suprise. Double thank you! Outstanding! That was a very fast response, Thank you again :D

[HenryJ]

I think these pads are an outstanding value.

I have been using a couple of the Stearns self inflating sleeping pads for our camping. They are a four compartment pad. The attached pillow/head pad must be inflated manually.
They are 21" wide and 75" long. They have served us well and have never needed repair. I like the triple compartment self inflators. They air up quickly and allow different pressures for shoulders, hips and legs. They roll up into a nice small package.

I recently found out that there are double wide self inflating pads available and that Trail-Gear had an excellent price.
These pads take a much longer time to inflate. They are a single compartment with soft foam interior. I like the brass valve for inflation. The pads are wider and longer. The single measures 78"x25" and the double is 78"x57".

The double pad is two compartments. This would allow it to be folded lengthwise for a double thick sleeping pad. That is something I had not considered before making the purchase.

Right now I am still basking in the glory of being treated so well by the Trail-Gear Inc. customer support. My impressions of the product may be biased right now, but I really like them so far.

Sleeping comfort is one of my "special things". I allow it to take up more space and weight. Comfort while sleeping is a luxury item and not subject to the same size and weight limits I set for other gear, within reason. The new pads appear to be about 25% larger when bagged.

The 1.5" thickness has always bee enough pad since I pack a big thick Coleman bag. I will say the extra three inches of width will be nice, as will having a double wide pad. I wasn't crazy about the inflated head pad on the Stearns. The Trail-Gear pad looks to be a wonderful improvement. All pads come with a repair kit, straps and a storage bag.

I store my pads and bags opened up and laid out. This limits the crushing of foam and fibers to the time packed and transported.

At this point I would say that the Trail-Gear sleeping pads are a very good "bang for the buck" if you have the room, get the double wide pad. It would be nice to have the option of wider or thicker if needed. Even for a single adult.

We camped on them last night. Just a backyard sleep out, but a nice quick test of the pads.

I do like the double. At no time did I find myself off the pad during the night. The material is slick enough to be brushed clean easily, yet not so slick that the bag slides around on it.
My wife prefers the single chamber design to our old pads.
I did inflate the pad a little more by blowing into the open valve. This made them a little firmer. I let some air out so that the double would fold in half without stressing the seams. Once laid out I should have added a little more air to my side before bed time. Mine was perhaps a little soft. Not enough that I wanted to add more during the night, but just something I noticed the next morning as it felt like my hip was bottoming out the cushion. My wife and son were happy with theirs just the way they were.

I am 6' and 200 lbs. The length is really good and the width as well.

I think they are a very good value. From what little research I have done they are 1/3 to 1/2 or less than the cost of other pads.

[Chris Geiger]

I have been using these pads for a few months now. My favorite is the double pad. When I am by myself I fold it over so it is twice as thick and it is much nicer then the single pad. This weekend I spent three nights on the double pad in the back of my Land Cruiser out at the competition in Johnson Valley.

Just to see what theses things can take, I have not been unrolling the pad while it is in storage. I just store it in the bag.

[88toyota]

sweet, ill have to buy one for next time i go camping

[Kaptain]

I just ordered a 2nd sleeping pad for a friend (double wide). These things seem to be great quality and take up a lot less room than I imagined. I'll be testing it out in 2 weekends!

[dopeassjackson]

no 2in thick? my but is boney i need the extra. they are self inflating like the thermArest brand? defenatly halve the price.