Trail-Gear Inc Warranty and Returns

Warranty
All products carry a one year warranty from the date of purchase against defects in material or workmanship. Return shipping costs are the responsibility of the customer. Please contact us prior to returning products. All returned boxes must have the invoice number clearly marked on the outside of the box or a copy of the invoice inside.

Returns
All product returns are subject to a 20% restocking fee. Returns are subject to inspection. Returned items must be in new condition. Shipping charges are not refundable. Please contact us prior to returning any products. All returned boxes must have the invoice number clearly marked on the outside of the box or a copy of the invoice inside.  Any returns made without the necessary information to clearly identify the sender will be held for 15 days and then returned to stock.  All returns will be in the form of a check within 15 days of processing.